Frequently asked questions about car rental services

Posted on Sep 29, 2017


Many families opt for rental cars with various occasions, and for many this is the best way they can regain their mobility while on vacation. However, there remain many unanswered questions when it comes to this transportation option. Below we have a series of frequently asked questions and their answers, for a more informed decision, next time when on vacation.

1. Are there any special requirements when it comes to my driving license?

Of course, each client must bring their driving license when renting a vehicle, for at least two years. Depending on the destination of choice, you must provide other documents. For instance, when visiting various destinations in Asia, you must provide an International Driving License. For other information, we advise you to get in touch with the car rental company and discuss the specifics.

2. How can I make sure that I pick the best car?

Reliable car rental companies provide a car hire comparison tool, which allows the client to select from the vast fleet of vehicles that they have. Depending on the size of your family, as well as the technical specifics that you desire for your car, you can easily pick from the company’s offer by using the dedicated tool.

3. What is the fuel policy of most rental companies?

Most rental companies have a “Full to Full” fuel policy. This means that the company will provide you with a full tank vehicle, and in return, you have to bring a full tank vehicle as well. If you have questions regarding what type of fuel your rental car requires, you can simply ask before lifting your car. Rental companies switch their vehicles constantly, and you should always ask what type of fuel your car is using.

4. What type of payment method is mostly used by car rental companies?

Most rental car agencies accept the vast majority of cards. However, if you want to make sure that your card is an accepted payment method, just ask a representative. They will be able to provide all the information needed. In many cases, car rental companies will allow you to pick which payment method suits you better.

5. What should I know about my rental period?

During your rental, each rental company might have some specific requirements from their customers. For instance, many drivers prefer to pick up their vehicles in a country and drop it in another country, case in which most of the rental companies on the market will have some extra charges. Not much, but there will be a difference.

These are some generalities families interested in renting a vehicle during their vacation should pay attention to. Remember that you always have the option of asking a representative for more details, even if the services provided are online. Simply use the contact details available on the website and find out all the details that you need. Make sure to pick a reliable company, however!